Terms & Conditions

These Terms and Conditions ("Terms") govern your use of Cool Candies' website ("the Website") operated by Cool Candies ("we", "us", or "our"). Please read these Terms carefully before accessing or using the Website. By accessing or using any part of the Website, you agree to be bound by these Terms. If you do not agree to all the Terms, then you may not access the Website or use any services.

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Intellectual Property

The Website and its original content, features, and functionality are owned by Cool Candies and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

 

Termination

We may terminate or suspend access to our Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

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Links to Other Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by Cool Candies. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Cool Candies shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.

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Governing Law

These Terms shall be governed and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.

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Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Website.

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Contact Us

If you have any questions about these Terms, please contact us at here

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Free Shipping
Only applies to orders within New Zealand.
 

Candy Processing
Our candies are freeze-dried in a facility that adheres to the highest standards of cleanliness and safety. We ensure that all products are handled in accordance with industry best practices to maintain quality and safety.

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Purchase and Consumption 

When you purchase our freeze-dried candy, you agree that

• You have reviewed the ingredients and are not allergic to any components.

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Refunds and Returns

We handle refunds and returns on a case-by-case basis. If you are unsatisfied with your purchase, please contact us within 7 days of receiving your product. Note that returns must be unopened and in the original packaging.

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Limitation of Liability 
Cool Candies will not be liable for any health issues that arise from the consumption of our products if consumed in accordance with our guidelines and stored appropriately by the customer. Furthermore, Cool Candies does not accept liability for damages resulting from improper storage or handling after purchase.

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Changes to Terms and Conditions
We reserve the right to modify these terms at any time. You should check this page regularly to ensure you understand all changes.

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